Team Leader- Customer Service

Telesales

Date : 01 Mar, 2023

Job description

Native Malaysian, able to speak in both English and Malay. Male/Female, minimum 23 years old and above. Minimum Diploma holder or higher. Minimum 6 months – 1 year of customers service experience in the customer service TL role. Able to work in shift hours. Managing a team of 10 -12 customer service executives. Must be a good team player with good leadership skills. Able to provide coaching, guidance, and training for new hires to meet the business requirements

Experience Essential

Educational Qualification :Minimum Diploma holder or higher
Language Expertise :Native Malaysian, able to speak in both English and Malay
Total Experience :Minimum 6 months – 1 year of customers service experience in the customer service TL role

Job Responsibilities

Native Malaysian, able to speak in both English and Malay
Male/Female, minimum 23 years old and above
Minimum Diploma holder or higher
Minimum 6 months – 1 year of customers service experience in the customer service TL role
Able to work in shift hours
Managing a team of 10 -12 customer service executives
Must be a good team player with good leadership skills
Able to provide coaching, guidance, and training for new hires to meet the business requirements

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Job Details

Total Experience :
Minimum 6 months – 1 year of customers service experience in the customer service TL role
Relevant Experience :
1 year
Location :
Kuala Lumpur
Language Expertise :
Native Malaysian, able to speak in both English and Malay
Open Positions :
1
Educational Qualification :
Minimum Diploma holder or higher

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