Crafting Retail Experiences that Drive Sales
At Denave, our expertise in Retail Merchandising & Audit in Malaysia is dedicated to delivering shopper-centric solutions that boost foot traffic, elevate in-store customer experiences, and empower in-store promoters with the knowledge to enhance profitability. We redesign store environments with purpose-driven visual merchandising, signage deployment, and store branding solutions that align with customer expectations, offering brand-relevant experiences that shift the focus from cost to growth
Our integrated Retail Merchandising & Audit services enable businesses to optimize store operations and deliver seamless shopping experiences. With our 100% data-driven retail store audit services, we ensure visibility into planogram compliance, store merchandising, promoter readiness, and overall operational compliance. Our solutions have led to significant improvements such as increased retail compliance scores, reduced issue resolution times, minimized human intervention in reporting, and enhanced merchandiser productivity.
8,000+
VMs/Auditors/promoters deployed
200K+
Retail Store Audits Conducted
10,500+
General & Modern Trade Outlets Touched
100+
HORECA outlets touched every month
Santanu Chowdhary
Associate Vice President
"BTL activations in Malaysia will help brands boost visibility, tap into new revenue streams, identify emerging customer segments, gain better control over their SKUs, and build stronger relationships with their buyers."
Building a Future-Proof Retail Ecosystem for Sustained Growth Momentum
44%
YoY Market Visibility Share Improvement
25%
YoY Improvement in Retail Hygiene
60%
TAT Reduction in Retail Activity
Execution
80%
Reduction in Operating Cost
2X
Growth in Store Sales
44%
YoY Market Visibility Share Improvement
25%
YoY Improvement in Retail Hygiene
60%
TAT Reduction in Retail Activity
Execution
80%
Reduction in Operating Cost
2X
Growth in Store Sales
Reinventing Retail to Align with Evolving
Customer Expectations
Visual Merchandising
Perfect your retail execution with Denave's visual merchandising solutions, including store visits, PJP adherence, POSM deployment, planogram management, and competitor insights.
Retail Audits
Gain insights on store compliance, product availability, and promoter productivity with advanced analytics. Our services, from mystery audits to hygiene checks, offer retailers unified visibility and help identify operational gaps.
Staffing Services
Develop top-tier retail teams, from in-store promoters to visual merchandisers and inventory managers, through our staffing services. We connect brands with top talent and provide comprehensive training for flawless retail execution across industries.
Mystery Shopping
Get detailed reports on promoter proactiveness, customer preferences, inventory compliance, and operations with our mystery shopping services. Measure policy and SOP compliance through comprehensive retail audits.
Customer Testimonials
Vikas Kumar
Head - Global Digital Marketing and Operations, Cetas Healthcare
Denave is a full-fledged B2B Telesales service provider enabling businesses to focus on higher- level tasks and achieving revenue results at affordable cost. Apart from the revenue achievements, Denave has provided us with insights on opportunity progression and market intelligence. They are flexible to align with the changing business needs and their capability to provide creative solutions backed with best practices and a deep wealth of experience helped accelerate our success. Denave has continuously achieved over 100% of the targets quarter-on- quarter. For any organisation that wishes to achieve sales or operational objectives, Denave has all the needed resources to help achieve the success you need.
Ivan Ong
Inside Sales Manager, APAC
Rajeshwari Subramanian
Head - Corporate and Strategic Project Operations, Lenovo
Denave is an agency that defines the term partnership more than a relationship. They consistently came up with creative ways to better solve complex business problems. The team took time to understand the challenges and was able to co-create solutions to drive the business outcome we were looking for. The Denave team has the agility and the skillset to tailor their approach to our requirements and the ability to pivot very quickly based on the strategy and any tactical considerations. I would definitely recommend them as a potential partner.
Kirat Khara
Head Of Ecommerce
Ritesh Chopra
Director - Sales & Field Marketing, Norton
It's been a great experience partnering with Denave for the last three years. We sincerely appreciate their commitment and their quest to match the promised deliverables. We find them getting better with every project while managing Retail Brand Audit for Vivo India.
Manbir Grewal
Lead - Retail Brand Management
Sudeshna Basu Roy
CEO, MARG
Driving Growth with Customer-Focused Visual Merchandising in Malaysia
Market Expansion
Expand into new markets with Denave’s go-to-market solutions, leveraging data, tools, and analytics to uncover and convert sales opportunities.
Revenue Maximization
Orchestrate a robust sales ecosystem with a focus on maximizing customer value, minimizing operational costs, and accelerating the path to deal closures.
Brand Activation
Experience-led, digital-first capabilities to execute sales-driven go-to-market campaigns that are targeted towards brand activation and geo expansion, focusing on reaching customers at their doorsteps.