Our Client: Global IT Company

Faced with minimal brand advocacy and limited product knowledge among retail sales promoters, a leading technology brand sought to enhance its in-store engagement for C2D chips. To address these challenges, Denave executed an end-to-end training program across India. The initiative started with a comprehensive pre-training assessment followed by targeted tele-training sessions to increase knowledge of the product’s features and improve customer engagement. This pilot program also focused on distributor sign-up and activation to solidify partnerships and maximize market impact. The post-training evaluations showed a remarkable improvement in both promoter productivity and sales results, leading to significant enhancements in the brand’s visibility and sales performance.

Impact Generated

125% Boost in Promoter & Retail Sales Productivity

Trained promoters showcased increased product knowledge and passion, leading to a significant boost in overall sales.

2.5x Growth in C2D Sales

Tele-training specifically addressed the C2D chip, resulting in a dramatic increase in sales of this key product.

Enhanced Brand Advocacy

Promoters became more vocal brand champions, promoting the brand's value proposition more effectively.

Improved Partner Relationships

The successful training program fostered stronger ties between the brand and its retail partners.

Campaign Objective

Objective

Boost Brand Advocacy

Increase promoter knowledge and enthusiasm for the brand and its products.

Objective

Drive C2D Sales Growth

Focus on training specific to the C2D chip to enhance sales performance.

Objective

Pilot Tele-Training Model

Evaluate the effectiveness of tele-training for future implementation.

Challenges

Low Promoter Advocacy: Sales reps and promoters lacked enthusiasm and knowledge about the brand.

Limited Product Knowledge: Retail salespeople lacked understanding of the C2D chip's features and benefits.

Untested Training Approach: Pilot testing the effectiveness of a tele-sales training program.

Execution Methodology

Pre-Training Assessment

Gauged baseline knowledge and identified training needs.

Customised Content

Developed tailored training modules covering product features, customer segments, and sales techniques.

Distributor Activation

Secured participation from key retail partners through negotiations and contract finalization.

Post-Training Evaluation

Measured learning outcomes and gathered feedback for program improvement.

Program Reach

Progrm Reach
pan india

ServicesOffered

Sales Training

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