Client: Global Technology Company
Denave collaborated with a global technology company to address the challenges of inaccurate software reporting and compliance in the APAC and MEA regions. The campaign focused on aligning reported software with actual usage, rectifying discrepancies, and educating customers on proper licensing practices. By leveraging telesales services and BI analytics, Denave successfully increased reporting accuracy across the regions, achieving a significant 180% target in APAC and 165% in MEA. The campaign ensured that hosting companies complied with complex licensing rules, resulting in a more efficient and accurate reporting structure. This strategic approach not only boosted compliance but also enhanced customer awareness, leading to long-term benefits for both the client and their customers.
Impact Generated
40% increase
in software reporting across APAC with no backlog.
78% of target
hosting companies reported improved accuracy post-campaign in APAC.
48% increase
in reporting across MEA with 84% of accounts corrected for backlog issues.
Achieved 165%
of the target in MEA and 180% in APAC.
Campaign Objective
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Ensure Accurate Software Reporting
through optimized structures.
Educate customers
on licensing to enhance reporting accuracy.
Provide hybrid hosting
infrastructure for privacy and compliance.
Challenges
ExecutionMethodology
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Telesales
Conducted targeted telesales campaigns to address reporting inaccuracies.
Analytics
Implemented BI analytics to streamline data and identify discrepancies.
Sales Training
Educated service providers on proper reporting practices.
Tech & Platforms
Integrated hybrid hosting solutions to ensure compliance and privacy.
Program Reach
Africa
UAE
malaysia
indonesia
hong kong