Our Client: Indian FMCG Brand

Denave's sales training solutions enabled a leading FMCG brand to overcome limited product knowledge and brand advocacy challenges among its sales reps and promoters. Targeting urban metros, the brand sought to educate its sales force on the premium product’s features, advantages, and benefits (FAB). Denave designed and delivered an engaging remote training program, incorporating gamified learning via PowerPoint presentations, videos, and activities. This program not only empowered the sales reps but also ensured long-term retention of product knowledge through continuous reinforcement. The result? A significant improvement in product positioning and a 32% boost in sales, translating to better in-store engagement with customers and enhanced brand visibility.

Impact Generated

Sales growth

The brand achieved a 32% increase in sales of its premium product across key urban metro markets.

Product advocacy

70% of sales reps demonstrated improved advocacy and deeper understanding of the brand's premium product.

Training engagement

95% of participants completed the post-training evaluation, reflecting high engagement and retention.

Customer engagement

Enhanced in-store customer interactions through gamified training, improving the quality of sales conversations.

Campaign Objective

Objective

Remote training

The brand wanted to conduct remote training for its sales reps on its premium product targeted at the urban segment in metros.

Objective

Product training

The company wanted to train its reps on product & its FAB ( Features, Advantages, Benefits) to enable them to effectively pitch the product value proposition to the chemists.

Challenges

Low brand advocacy: Minimal brand advocacy among sales promoters and sales reps.

Limited product knowledge: Sales reps had limited knowledge of the premium product.

Geographic limitations: Difficulty training a dispersed sales force in urban metros.

Retention issues: Limited long-term retention of product knowledge.

Execution Methodology

Pre-training assessment

Evaluated existing knowledge of the product among sales reps.

Remote training

Conducted remote training sessions with two dedicated trainers for metro-based sales reps.

Gamified learning

Used interactive presentations, videos, and gamification to engage sales reps.

Post-training evaluation

Assessed knowledge retention and effectiveness after training.

Program Reach

Progrm Reach
pan india

ServicesOffered

Sales Training

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